Company DNA
#process
What makes your organization tick? Clayton Christensen breaks it down into three elements: resources (the visible assets), processes (the transformative mechanisms), and values (the decision-making criteria). While resources are easily spotted, it's the less visible, inflexible background processes and deeply ingrained values that often dictate a company's ability to innovate and adapt. Christensen warns that the most crucial processes to examine aren't always the obvious ones, but rather the background processes that support decision-making. Similarly, an organization's values act as a compass, guiding prioritization at every level.